Modernizing Operations

Problems We Solve

Stop running a mission critical Cisco network on best effort and guesswork.

If your Cisco network is how you make money, ship product, or serve patients, you cannot afford to hope things hold together. Most teams are one outage, one resignation, or one bad change away from a mess.

Scan the scenarios below. If two or more feel uncomfortably familiar, it is worth a conversation.

  • There is an unofficial network hero everyone calls when anything Cisco breaks.
  • Time off, sick days, or turnover quickly reveal how little redundancy actually exists.
  • Leadership assumes things are covered while you know far too much knowledge lives in a single person.
  • Nights and weekends are handled on a best effort basis by whoever has their phone nearby.
  • Critical incidents often wait until morning because there is no active NOC.
  • SLAs to the business are loosely defined and frequently missed.
  • No one can quickly state whether the issue is WAN, LAN, Wi Fi, ISP, application, or cloud.
  • Troubleshooting requires logging into device after device to piece together partial clues.
  • Post incident reviews lack clarity because there is no clean end to end data.
  • High value engineers are tied up with repetitive tickets such as port errors and password resets.
  • Network automation, standardization, and cleanup rarely make it onto the calendar.
  • There is no space to design what the network should look like in the next 12 to 24 months.
  • You hear statements like “the network is slow” or “VPN is down” before monitoring ever alerts you.
  • Monitoring is stitched together from multiple tools with gaps you cannot fully see.
  • Dashboards exist but few people trust them enough to take action.
  • You invested in SD WAN, DNA Center, ISE, or telemetry and only use the basics.
  • Important projects to fully enable features keep getting pushed aside by the next fire drill.
  • It is difficult to show meaningful ROI on a very expensive Cisco footprint.
  • You promised uptime and response targets without the infrastructure to uphold them.
  • There is no consistent, vendor neutral way to measure overall network health.
  • Executives ask, “Are we okay” and you are forced to answer with anecdotes instead of evidence.
  • Every stability or coverage issue turns into “we need another senior network engineer,” even when budget and hiring timelines cannot realistically support it.
  •  Each additional FTE is a six figure, long term commitment that still does not create true 24 by 7 coverage or remove single person dependency.
  •  Our fractional network admins and pooled Cisco engineering team give you the impact of added headcount at a lower, predictable cost than building the same capability in house.

What we actually change

We replace fragile, personality driven Cisco operations with a resilient, always on operating model that includes unified monitoring, vendor neutral visibility, defined SLAs, and a dedicated team that focuses entirely on Cisco networks. The goal is simple. Your business should not depend on a few overextended people.

Who We Solve Them For

Built for Cisco first networks that cannot afford to go down.

We are not for everyone. We are for organizations where the Cisco network is too important to leave to best effort monitoring and a small group of overwhelmed engineers.

  • Roles such as CIO, VP of IT, Director of Infrastructure, or Head of Network Services.
  • Responsible for uptime, security, and user experience across multiple locations.
  • Concerned about surprise outages and uncomfortable with single person dependencies.
  • Multi site enterprises where downtime affects revenue, operations, or safety in sectors such as manufacturing, logistics, healthcare, financial services, or large offices and campuses.
  • Cisco is the primary network vendor with other technologies around it.
  • Need a vendor neutral view of performance and incidents rather than another proprietary silo.
  • Small teams of strong engineers supporting many switches, routers, firewalls, and wireless systems.
  • Too busy fighting fires to standardize configurations or leverage advanced Cisco features.
  • Want a partner that adds capacity and deep Cisco expertise instead of another tool to manage.
  • You want to own strategy, design, and key decision making.
  • You want to offload 24 by 7 monitoring, management, and incident response to a team that does this continuously.
  • You expect shared runbooks, clear SLAs, and joint reviews instead of hidden queues and vague updates.

What problem do we solve?

Running a modern enterprise network requires constant vigilance. Legacy tools drown your team in false alarms, while hiring and retaining top‑tier engineers is expensive and slow. These gaps leave you vulnerable to outages, security threats, and rising operational costs.

Who do we solve it for?

We help enterprise IT and network leaders who need dependable, round‑the‑clock network monitoring and management. Whether you have a small network team that needs reinforcement or you want to fully outsource network operations, our service adapts to your requirements.

Market‑Proven Demand

Gartner, IDC, and Forrester report sustained demand for managed network services as enterprises shift from tool ownership to SLA‑based outcome models.

$48.2B

Projected managed network services market by 2028

30 Days

Average deployment time vs. months with legacy tools

Zero

Vendor lock‑in with our co‑build ownership model

SLA‑Driven Network Management

What enterprise IT leaders wish every monitoring solution could deliver.

SLA‑Driven Outcomes

Pay for results, not just tools — with measurable performance guarantees.

Noise Reduction

Cut through alert fatigue with intelligent filtering and actionable insights.

Co‑Build Ownership

You own the outcome — we build it together, no vendor lock‑in.

Resource Optimization

Free up your team for innovation while we handle monitoring complexity.

Rapid Deployment

Live in 30 days or faster — no months‑long implementation cycles.

Cost Predictability

Offset escalating renewal costs with transparent SLA‑based pricing.

Legacy Tools vs. ModernOps Approach

See how ModernOps transforms every aspect of network monitoring and management.

Challenge
Legacy/Licensed Tools
ModernOps Approach
Cost & Licensing
Upfront license, long contracts
No restrictive long-term contracts
Alert Fatigue
High volume of false positives
Noise reduction, actionable signals
Resource Drain
Requires heavy staffing
Redirects resources to higher-value tasks
Ownership
Subscription based
Co-build model, customer owns outcome
Renewal Costs
Escalating yearly renewals
Offset renewals via SLA outcome pricing
Time to Deploy
Months; sometimes never reaching maturity
~30 days (faster if needed)
NOC Overlap
Duplication of efforts
Complements existing NOC/MSPs

Key Differentiators

What sets ModernOps apart from traditional monitoring solutions.

Trusted by Enterprise IT Leaders

“ModernOps eliminated our alert fatigue and gave us back control. The co‑build model means we own the outcome, not just another subscription.”

CISO — Fortune 500 Technology Company

0 %

Reduction in false positive alerts with intelligent filtering.

0 %

Cost savings vs. traditional licensing and staffing models.

From Assessment to Optimization in 30 Days

Assessment & Strategy

We analyze your current monitoring gaps and design an SLA‑driven approach tailored to your environment.

Co‑Build Implementation

Deploy intelligent monitoring with noise reduction in ~30 days, ensuring you own the outcome.

Continuous Optimization

Ongoing refinement and scaling with flexible terms — redirect your team to higher‑value innovation.

Ready to Transform Your Network MANAGEMENT?

Schedule a 30‑minute call to see a live demo and cost-comparative pricing.

problems we solve

Hiring your way out of network risk